As much as a car is a blessing, you can never be sure when it abandons you. Just because you keep your car in a fine condition doesn’t mean it can’t break down. Anything can happen; a flat tire, empty fuel tank, brake failure, or anything at all. If your car breaks down in a crowded commercial area, finding a mechanic won’t be difficult, but you can’t be sure. Your car can give way even in the most deserted areas.

What will you do then?

It’s always better to prepare for road emergencies in advance because you never know what can happen when. You should keep the contact details of a reliable roadside assistance company handy who can come to your rescue when you’re in need.

Choosing a reliable roadside assistance company isn’t so tough if you know what questions to ask and what factors to consider. Let us help you.

Service Hours

The first and foremost factor that you need to consider when shortlisting a roadside assistance company is their service hours. Do they offer 24-hour service? Ideally, you should choose a company that operates round the clock because your car can break down anytime, anywhere. If a company doesn’t operate at night, you’ll find yourself under greater stress.

Service Distance

If you travel through the same route every day, choosing a reliable roadside assistance company may be easier. For example, if you travel 50 miles to work every day, you should choose a company that covers at least 50 miles distance and can drive up to without charging you extra. However, if you’re traveling far away, things can get trickier. You should choose a company that offers the maximum distance coverage and charges the least for every mile over the specified distance.

Scope of Services

Another important factor that you must consider when looking for a reliable roadside assistance company is the scope of services they offer. You should choose a company that offers a good scope of services like tire change, car lockout services, fuel delivery, and towing. You can’t be sure what service you might need, so it’s better to opt for a company that covers everything.

Response Time

You should choose a company that has an impressive response time. You can draw an idea of their responsiveness from the first few calls that you make while shortlisting. You wouldn’t want to get stuck with a company that takes forever to respond.


Of course, the cost is one of the most important factors that you must consider. A reliable roadside assistance company won’t charge too little or too high. It’ll offer market competitive rates. If a company is charging too much, you should continue to explore your options. If you choose an expensive company and your car breaks down somewhere far away, you’re in for a major financial dent.

With the contact of a reliable roadside assistance company handy, you’ll feel more confident on the road. Just be sure to evaluate all the above-mentioned factors to rest assured that you aren’t in for any surprises.