Information We Collect
Salt Lake City Towing (“we,” “us,” or “our”) collects information to provide towing and roadside assistance services. This includes:
- Contact Information: Name, phone number, and address when you request service
- Vehicle Information: Make, model, year, color, and license plate for service identification
- Location Data: Your location when requesting roadside assistance
- Payment Information: Credit card or payment details processed securely through third-party providers
- Website Data: IP address, browser type, and browsing behavior through cookies and analytics
How We Use Your Information
We use collected information to:
- Dispatch tow trucks and provide roadside assistance
- Process payments and maintain service records
- Contact you regarding service updates or follow-ups
- Improve our website and customer experience
- Comply with legal obligations and law enforcement requests
Information Sharing
We do not sell your personal information. We may share data with:
- Service Partners: Mechanics, impound lots, or other towing companies when necessary
- Payment Processors: Secure third-party payment services
- Legal Authorities: When required by law or to protect safety
Data Security
We implement reasonable security measures to protect your information, including encrypted connections (HTTPS), secure payment processing, and limited access to personal data. However, no internet transmission is 100% secure.
Your Rights
You may:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications
Cookies and Analytics
Our website uses cookies and Google Analytics to understand visitor behavior and improve our services. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
For privacy questions or requests, contact Salt Lake City Towing:
- Phone: (801) 701-1233
- Address: 369 East 900 South #235, Salt Lake City, UT 84111
Effective Date: February 6, 2026
